We’re always on the lookout for transactions that seem a bit strange. So we might occasionally ask you to approve your online card payment in your AIB Trust mobile banking app or by entering a one-time passcode (OTP) before the money leaves your account.
Treat these codes like your card PIN and never share them with anyone - even the bank, police, or any other trusted organisation.
Never approve a card payment in your mobile app that you haven't made yourself or that someone else has asked you to approve - this is a scam.
Find out more about how we protect you with Multi-Factor Authentication.